Payment and Security

Product prices reflected on The Bamboo Factory website are accurate and include the current UK VAT or sales tax. Currently, bamboo products are priced under the pound sterling (£).

We have taken necessary steps to ensure all payments on The Bamboo Factory are secure and private. Sharing your bank or credit card account details is not in our interest. Respecting your privacy to sensitive information is.


PayPal is our most popular payment method. The Bamboo Factory is PayPal Verified to provide the best payment security via cash or credit card. In order to maintain this security, we only ship to the confirmed address listed on your PayPal account.

Promotion codes or coupons must be entered at cart checkout before clicking on the PayPal link. Since your PayPal password is private, orders made online can only be paid online and not via telephone.

Credit Card

All major credit and debit cards (Visa, MasterCard, American Express, Maestro) are accepted. We do not accept gift cards. We only ship to the confirmed address listed on your credit card account. If necessary, you may list your preferred shipping address as an Alternate Shipping Address with your credit card company prior to placing your order.

To provide better payment security, The Bamboo Factory complies with PCI standards and uses powerful Secure Socket Layer (SSL) certificates. We do not store your credit card data on our website.

Before paying, always ensure the page you are on is Hyper Text Transfer Protocol Secured (HTTPS), and it is the official checkout page of The Bamboo Factory. This helps you maintain payment security.

Amazon Checkout

You can now pay via your Amazon Checkout account. Simply click the Amazon Checkout option when you place your order and follow the steps to complete your payment.

Wire Transfer

We accept payments via bank wire transfer. Your orders will be shipped as soon as payment is received. We will reserve your orders for three working days pending this confirmation. If the payment is not received within this period, your orders are canceled and returned to our available inventory.

If you have any concerns or questions about our payment methods or security, please don’t hesitate to contact us to speak to our friendly customer support team.


The Bamboo Factory is a trading name belonging to Devour Retail Group Ltd
Company No: 10210768